Returns and Exchanges

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Call Us: 1.800.848.1633

HCL's Real, Live
Customer Service Staff
is On-Duty from
8 AM to 8 PM Eastern,
Monday through Friday.

Health Care Logistics makes every effort to supply quality merchandise throughout all of our product lines. If for some reason the product(s) doesn’t meet your satisfaction or needs, we make the return process as easy as possible. We stand behind our "Hassle-Free Return Policy" at any time, for any reason. That’s our promise to you.
 

Request a Return Authorization Number

BY PHONE
Call us at 1.800.848.1633 between 8:00am – 6:00pm EST, Monday through Friday, to request a Return Authorization Number.
 
ONLINE
Fill out the email form to request a Return Authorization Number prior to returning any product(s). Be sure to include your order number, account number and the item number(s) you want to return in the Message section.